Privacy Policy

Effective Date: February 15, 2025

1. Introduction

This Privacy Policy describes how SyncedEvents Ltd, operating as SyncedEvents (hereinafter "we," "us," or "our"), collects, uses, and shares personal information when you visit our website at syncedevents.ca and use our event planning, decorating & rental services. We are committed to protecting your privacy and ensuring the security of your personal information. 

2. Information We Collect

We may collect the following types of personal information:

· Contact Information:

Name, email address, phone number, and physical address, if provided. 

· Event Details:

Information about the events you plan to create or attend, including event dates, location, type of event, and guest list (if applicable). 

· Payment Information:

Credit card or other payment details, if you make a purchase through our website. 

· Website Usage Data:

We may automatically collect information about your use of our website, such as your IP address, browser type, and pages visited. 

3. How We Use Your Information

We use the information we collect for the following purposes:

· Providing Event Planning, Decorating and Rental Services:

To enable us to plan and manage your events, including creating event pages, managing guest lists, sending invitations, and processing payments. 

· Customer Service:

To respond to your inquiries, resolve issues, and provide technical support. 

· Marketing and Communications:

To send you promotional emails about new features, services, and events, with your consent. 

· Improving Our Website and Services:

To analyze website usage data and identify areas for improvement, and to personalize your experience. 

· Legal Compliance:

To comply with applicable laws and regulations. 

4. Sharing Your Information

We may share your personal information with the following parties: 

· Vendors and Service Providers:

We may share your information with third-party vendors and service providers who help us provide our services, such as payment processors and email marketing platforms.

· Legal Authorities:

We may disclose your information to law enforcement agencies or other legal authorities as required by law.

· Event Attendees (with your consent):

If you choose to share your event details and guest list with attendees, we will share your information with them as you have directed.

· Other Parties (with your consent):

We will not share your information with any other parties without your explicit consent, except as required by law.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security technologies and procedures to safeguard your data. 

6. Your Rights

You have the following rights regarding your personal information:

· Access: You can request access to the personal information we hold about you. 

· Rectification: You can request that we correct any inaccurate or incomplete information. 

· Deletion: You can request that we delete your personal information. 

· Opt-out: You can opt-out of receiving marketing emails from us at any time. 

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of our website. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website. 

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you if the changes are material. 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@syncedevents.ca.